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Siam Technology College

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Factors Affecting the Development on Services System at Thungsonghong Police St [คัดลอกลิงค์นี้เพื่อนำไปแบ่งปัน]

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โพสต์เมื่อ 2014-7-5 16:53:11 |แสดงทั้งหมด

Factors Affecting the Development on Services System

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at  Thungsonghong PoliceStation

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Researcher : Phanida Muangoon

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ABSTRACT

This study aimed to investigate thesatisfaction of the public service. Used to guide the development of theservice. Thungsonghong police station. Metropolitan Police Division 2. Classified by personal factors of the people who use theservice. Thungsonghong police station, 300 people.

                The resultsshowed that People are mostly male aged 30-40 yearsaccounted for 72 percent, representing 35.7percent of the study. Lower degree. 59 percent is anemployee / employees. 46.7 percent, and the service isinvestigated. 43.6 percent.

                Factorsaffecting the development of the service. Thungsonghong police station.Metropolitan Police Division 2. Which the results of thequery. Satisfaction of the people who use the service are as follows.

                1. Factorabout using modern technology to serve the public. Affect the development ofthe service. The service system. Should bring the modern technology used in thefacility to the public.

                2. Factors onthe ability of the authorities. To resolve complaints. Complaints that peopleneed to get help quickly and urgently. Affect the development of the service.The provider staff. Should be rigorous or increase the performance of staff. Ican help people who have trouble to get help quickly and urgently .

                3. Factorsrelated to the implementation of complex public services. Affect thedevelopment of the service. The duration of the operation. It should be the pointof contact, and public service to be completed within a single point.

                4. Factorsabout each parking. Affect the development of the service. The building.Environment and facilities. Parking facilities should provide adequate publicservice users. For people to be comfortable. Feel secure in life and property.

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Keywords:  Development onServices System,  Thungsonghong PoliceStation

Remark: Thefull paper may be found in Click Download

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