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PEOPLE’S SATISFACTION, ON ALLOWANCE FOR THE ELDER PERSONS SERVICE, OF THAB LUANG [คัดลอกลิงค์นี้เพื่อนำไปแบ่งปัน]

Rank: 9Rank: 9Rank: 9

โพสต์เมื่อ 2015-10-31 11:29:31 |แสดงทั้งหมด
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ความพึงพอใจของประชาชนต่อการให้บริการด้านเบี้ยยังชีพ

ผู้สูงอายุขององค์การบริหารส่วนตำบลแก่งคอย จังหวัดสระบุรี

PEOPLE’S SATISFACTION, ON ALLOWANCE FOR THE ELDER PERSONS SERVICE, OF THAB LUANG SUB-DISTRICT ADMINISTRATION ORGANIZATION,

KAEG KHOI DISRICT, SARABURI  PROVINCE

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ดร. สิริพงษ์  ปานจันทร์*

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ABSTRACT

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The purposes of this research was to study factors related to people’s satisfaction, to allowance for  the  elder persons, service of  Thab Luang sub-district administration organization, Nong Kaeng Khoi district, Saraburi Province province, and  This is a descriptive research. The research instrument is a questionnaire with five rating scales which had been examined by the specialists and experts before distribution to the sample populations. The data were collected from 200  elder persons in Thab Luang sub-district administration organization, Kaeng Khoi district, Saraburi Province . Data were analyzed by percentage, mean and standard deviation.

The research results showed that in total, people satisfaction of allowance  for  the  elder  persons of  Thab Luang sub-district administration organization, Kaeng Khoi district, Saraburi Province, was at high level with mean score of 4.13. In particular, people are highly satisfied with term of service with mean score of 4.32, followed by the working process with  mean score of 4.16, personal performance with  mean score of 4.13, and planning work was at least with mean score of  3.91 respectively.

Recommendations on problem solution and service development were that there should have working plan for implementation to reach the objectives and targets. Personnel should be developed to have the ability to learn new task, to have sufficient  theoretical  knowledge  in performing the task, and the service system should be developed for more efficiency.

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Keywords: Satisfaction, service, allowance for  the  elder persons

Remark: Thefull paper may be found inClick Download

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